Maklumat Hubungan

CovaMarket Contact Information Policy

We are committed to providing our customers with timely support and clear communication.

How to Reach Us

• WhatsApp / Customer Support Line: [+6019-8884167]

• Email: [Covamarketplace@gmail.com]

• Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Closed on Sundays & Public Holidays)

Response Time

• We aim to respond to all messages within 24 hours during operating hours.

• For urgent delivery issues, please contact us via WhatsApp for faster assistance.

Use of Customer Contact Information

• Your contact details (phone number, email, and address) are collected solely for the purposes of:

  • Processing and delivering your orders

  • Providing customer service support

  • Sharing updates related to your purchase or delivery

• We do not sell or share your personal contact information with third parties for marketing purposes.

Privacy Assurance

• All customer information is handled in accordance with our Privacy Policy.

• You may request to update or remove your contact details from our system at any time by reaching out to our support team.

We value your trust and are here to ensure your experience with CovaMarket is smooth, safe, and supportive. 💚